FAQ
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Delivery FAQ
Standard Delivery
Your order will be delivered to you within 2-5 days.
Delivery cost $5 per location no matter how many orders. Which means that if you have more orders, the delivery cost would be lowered. Gather orders to save on delivery. Order for your friends, family and neighbors.
Free Delivery
Free delivery is for orders above $80. Delivery time is 2-5 days.
Note:
Delivery price stated is only for main island of the Republic of Singapore.
EXCLUDING: Other off-shore islands, Airports and Army Camps.
Specific Timeslot Delivery
If you require delivery at specific timing please contact us for the pricing, depending on the distance, it starts from $5.99.
Our timeslots are 10-1pm, 1-4pm, 4-7pm and 7-10pm.
Please do check with us your address if you require further confirmation.
Refunds/Exchange
We have ultimate confidence in our products, however, in the 0.000001% chance that there is any issue with our products feel free to contact us. Just let us know what is the issue and we will do our best to solve it!
Please let us know any issue within 5 days from delivery. Thank you.
How to check my orders?
You can go to Menu>Your Order>My account page and login to see your orders.
Corporate/Bulk Discount
Yes, we provide wholesale prices and discounts to bulk or corporate purchases. Contact us at our contact page for us to assist you.
We do provide e-invoice at Vendors@GOV as well.
Other Questions
We will be glad to answer any questions that you have, contact us at our contact page for assistance.